CONTACT INFORMATION FOR OBTAINING INSTITUTIONAL OR FINANCIAL AID INFORMATION

Each school must make available to prospective and enrolled students information regarding how and where to contact individuals designated to assist enrolled or prospective students in obtaining the institutional and financial aid information required to be disclosed under the Family Education Rights and Privacy Act of 1974 (FERPA), HEA Section 485(a)(1), Section 485(d), Section 485(h), and Section 485(j).

FAMILY EDUCATION RIGHTS AND PRIVACY ACT (FERPA)

To inspect and review or amend education records, students should submit a written request to the Compliance Administrator at kpostelnick@firstinstitute.edu and identify the pertinent record(s) requested.

GENERAL INSTITUTIONAL INFORMATION AND VOTER INFORMATION

All inquiries for information or questions for enrolled or prospective students in obtaining institutional information should contact Michael Reynolds, Executive Director at 815-459-3500 x306 or mreynolds@firstinstitute.edu. Information about Voter registration is available in FI-Moodle Student Resources Center.

STUDENT FINANCIAL ASSISTANCE

All inquiries for information or questions for enrolled or prospective students in obtaining financial aid assistance should contact Darrell Russell, Financial Aid Administrator at 815-459-3500 x302 or drussell@firstinstitute.edu.

OCR COMPLIANCE, TITLE IX, ADA AND NONDISCRIMINATION

For information, questions or concerns for issues related to the Office of Civil Rights (OCR), Title IX, American Disabilities Act (ADA, section 504) and the college’s nondiscrimination policy, contact Lisa Raap, Associate Executive Director & Title IX Coordinator at 815-459-3500 x340 or lraap@firstinstitute.edu.

HEALTH AND SAFETY

All inquiries for information, assistance or questions related to campus security and policies or drug and alcohol prevention should contact Lisa Raap, Associate Executive Director & Title IX Coordinator at 815-459-3500 x340 or lraap@firstinstitute.edu.

STUDENT RIGHT-TO-KNOW

All inquiries for information or questions related to graduation/completion rates, retention rates and additional institutional statistical data should contact Katie Postelnick, Compliance Administrator at 815-459-3500 x314 or kpostelnick@firstinstitute.edu.

ALL OTHER INFORMATION

To review documents for First Institute’s Accreditation, Licensure and Approvals, Federal Agreements and Certifications, or any additional information, or those having concerns or wish to file a complaint, should contact Lisa Raap, Associate Executive Director & Title IX Coordinator at 815-459-3500 x340 or lraap@firstinstitute.edu.

Student Services Hours

Monday through Thursday from 8:00 am – 6:00 pm and Fridays from 8:00 am – 5:00 pm

Mailing address for all offices listed above

First Institute – 790 S. McHenry Ave. Crystal Lake, IL 60014