First Institute is committed to creating an accessible and meaningful online user experience for people with disabilities. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0. These standards are currently being applied to improve the accessibility of our website. We use software tools to regularly test and evaluate the accessibility of our website and to make improvements by partnering with National Compliance Group. First Institute accepts calls from relay services. Please call us at 815-459-3500. You may also request any modifications to our policies, practices and procedures. Please contact us at 815-459-3500 or email us at firstname.lastname@example.org.